I called Turbo Tax and they said it was a windows problem.
Try filing later." I told him, "It needed to be done now, not 2-3 weeks." He told me nothing he can do. MAY 20, 2017 INTUIT *TURBOTAX 800-446-8848 CA US Point of Sale (1.63) all for nothing. I called many times to the IRS and they said they were holding my refund but couldn't tell me why! Transferred me to tech was rude said, "I can't do anything about it. it is now may 20th and my refund is just now updating!I have been a member of the this financial institution for approximately 20 years and the direct deposit information has remained unchanged. The program then put forth 4-5 pages of terms and conditions that are apparently different than those stated initially (each of which consisted of a bunch of convoluted legal jargon that I simply glanced over) and refused to proceed until I agreed to allow them to deduct .99 from my refund. And the "help" files are anything but helpful, in fact offering nothing at all would be more helpful.Every computer has its own unique combination of components, settings, programs, services, and users.Turbo Tax may install and run flawlessly on one computer, yet the unique software configuration of another computer may cause conflicts with installation, launching, or running.Manual updates are available for Turbo Tax for Windows federal programs (Basic through Business).